All Reviews
Their customer service is poor
Too many people contacted me that live hours or states away despite the 30 mile radius I set. Their customer service is poor. No one called or emailed back when I expressed my concerns. They’ll take your money up front fro 3 months with no refunds possible, even after you are given a poor quality service. Don’t do it!
seirbis54 - January 8, 2022
Finally gave up
The platform is inferior and feels very dated. On the app, the photos are cropped so you cannot see faces. There is no method for sorting, deleting matches. When you click on likes, the profile photo has no functionality so it’s impossible to see who liked you without looking that person up on the list of matches. Overall, a very frustrating experience – i do not have the patience to deal with it. I called the customer support number to try to get a refund and was on hold for 40 minutes. Finally gave up
seirbis54 - January 7, 2022
They are all fake
Most of the “men” on here are false. I constantly get emails from this site that they are investigating someone or I am in contact and it is always I am not on this site alot send me your phone, number, I am writing for a friend, my membership is up tomorrow. They are all fake. It is a waste of your time and money
seirbis54 - January 6, 2022
What a nightmare.
You can never reach them. You can’t report a sleazebag on their site, and that is ALL you will encounter. Their website states: “go here to report someone,” but will not route you. “Fill out this form” to complain, and no form pops up. I reported them to the FBI! They hook scammers up with victims and you pay $200 to be lied to non-stop. What a nightmare.
seirbis54 - January 5, 2022
This is the worst experience
This is the worst experience I’ve ever had. Expensive no payment plan. Mostly far away from me. Waste of time.
seirbis54 - January 4, 2022
Terrible reviews on here.
Have not been able to get on the site for a few days….says error, tried logging off and logging back on again. And of course because I cannot get into it I cannot ask for help. Get your act together. Terrible reviews on here.
seirbis54 - January 2, 2022
Rubbish don’t pay the money
I joined the site To meet someone nice. All them and asked me my breast size, or were full of promises. One guy really likes sent me messages and songs. I rather fell for him but when my daughter ran him through the black dark web, turns out he was a complete scammer and fraud. I would not recommend this site to anyone it’s rubbish don’t pay the money
seirbis54 - January 2, 2022
Absolute waste of time.
I feel like a moron for paying for a 6 month membership without reading reviews first! This site is awful. So expensive to be shown a few hand picked singles each day without being able to search through profiles yourself. Absolute waste of time.
seirbis54 - December 31, 2021
Waste of money!!!
Wish I had read reviews, I paid and shortly after never went back in. Customer service non existant would never revisit or certainly would not recommend!! Customer service ignored my requests comments about age bracket and kept sending profiles of men ten years older, waste of money!!!
seirbis54 - December 29, 2021
Zero customer support
The app and website are UNBELIEVABLY UNRELIABLE. Zero customer support. DO NOT WASTE YOUR MONEY
nonamexm2 - December 28, 2021
Don't waste your time and money
Fake profile, site app dose not work. A lot of The men are not real, they kept trying to match me with men from other countries. The free sites are way better. Don’t waste your time and money on this site.
nonamexm2 - December 27, 2021
Lots of fake profiles
Lots of fake profiles – mainly Russian girls who will ask you to email them rather than talking via the App – but beware of the fact that they will renew your contract when it comes to an end without your permission or any notification.
nonamexm2 - December 26, 2021
Badly ripped off
I wouldn’t give this dreadful website one star, but I don’t think I can give less than that. Do not touch. They are not speical and nor are the majority of the profiles. I joined as I read a poll for the best UK dating websites. Its comes out high. I cannot understand how. Whoever compiles those polls has got this very wrong. The cancellation process is dreadful. It’s all a trick and the only way they’ll get people to renew. There should be a law against what they do. Do not – I repeat do not use this website under any circumstance. You absolutely won’t find love and will just be badly, badly ripped off.
nonamexm2 - December 25, 2021
I would give this company 0
I would give this company 0 if it was an option. Please DO NOT use this website. You pay way over the odds for a service that’s extremely poor. Match provide a far better service for about a quarter of the cost. This company also takes money without your permission and they don’t tell you about it and then refuse to pay it back.
theblomic1v - December 23, 2021
Can’t delete your profile
DO not use this site. First time I have ever used one of these sites. I wonder if it’s all a scam. There is no contact number for customer service. I joined for 6 months. Then at a minute past midnight after the 6 month deadline, they tried to take 227 euro for a year’s fee without any warning. Fortunately my bank stopped it. It prevents you cancelling your subscription on the site even though there is a cancel button. It suggests you use a contact form – couldn’t find one and you can’t delete your profile without contacting customer service. Of course nobody has been on dates under the current circumstances so we should really be getting a refund but these guys are just scammers.
rhewlifo8k - December 22, 2021
The website is terrible
If I could give no stars I would. There is no filter. Age, location, none of this matters.They just send anyone who is of the opposite sex. And the profile is useless. No important questions are asked, and it wouldn’t matter anyway. The website is terrible. Please don’t bother with this site if you haven’t already signed up. Its basically tone deaf and useless.
gezogenta - December 21, 2021
Avoid like the plague
Avoid like the plague. Terrible service not clear terms.
seirbis54 - December 21, 2021
Do NOT use this site
Do NOT use this site. What a waste of time and money. They offer the world, you fill out half you life information just for them to return any tom, dick and harry and they are not even within your preferences. They restrict what they give you daily. Absolute thieves and liars. Spread the word as I am doing so that people do not fall for this scam
antoliniys - December 20, 2021
Just dreadful
Just dreadful, could write a long list but can’t be bothered – good example can’t even find the contact form to complain. Just awful – stay away.
tsumufa - December 19, 2021
Its gives you poor matches
Its gives you poor matches and doesn’t give you the chance to search. You just have to accept what matches they give you. From the start, the autorenew facility is switched on and no warning is given in advance so it automatically renews after 6 months and there is no right to cancel. The first thing I would so is go in and turn off autorenew. Saying that, there are better sites that do allow you to search.
ogavnijom54 - December 18, 2021
I would not recommend
This site has been a complete waste of time and money. Although setting my distance requirement to 50 miles which is the smallest distance that you can input, most of the matches that are sent are at least 80 miles away, mostly being London. I would not recommend this site to anyone. It does not have any function for searching for matches yourself. After the first day I have only occasionally been sent any local matches, maybe two a week ! Ridiculous.
theblomic1v - December 17, 2021
Stay away from this site!
I would not recommend this site. I signed up for 3 months. Matches were often from way too distant locations and the suggestions did not correspond to my criteria. When I attempted to cancel my subscription before my renewal date I was informed I could not! Still awaiting resolution for this. Stay away from this site!
rhewlifo8k - December 16, 2021
Load of rubbish
Load of rubbish – don’t bother. They give you no notice the free period is about to expire – debit your account and even if you cancel same day they lock you in for a further 6 months. Scam artists
gezogenta - December 15, 2021
This site is simply not worth the money
This site is simply not worth the money. The premium version is pointless because you cannot contact anyone. The premium version as not as good as the fremium service offered by dating apps Hinge, Bumble or Tinder. My contract was automatically renewed according to the terms and conditions even though I was barely using the service. There is no way of speaking to customer services and they do not refund or allow you to cancel. In this day and age such poor customer service is almost unheard of.
antoliniys - December 14, 2021
Do not go near this site!
Hideous. Cheats. Cowboys. Joined knowing I had 14 days to cancel and get refund. Full of ugly old men. They make it impossible to get money back! No customer care details! No help! I’m having to get my bank to dispute the subscription cost and get a refund. Do not go near this site!
tsumufa - December 13, 2021
Stay well clear
I met and chatted to a guy for a week on this site and then found that he had 2 profiles and the photos were actually off someone on the internet. A complete scam. The site obviously doesn’t check any of the profiles at all or the photos. I just did a google search and found out it was just cat fishing. Stay well clear.
signemal - December 12, 2021
Women are fake
This dating site are so evasive , make it almost impossible to cancel , Be warned they will take money for months even after you cancel. It is best to use a credit card . never a debit card , you can issue a cashback with a credit card , They advertise as a free dating site , you sign up , then they hit you with alarming fees , moist of the profiles of women are fake
jello809em - December 11, 2021
Avoid! Terribly overpriced
Avoid! Terribly overpriced, badly functioning, ignores your stated choices (eg on how far you are prepared to travel), poor matching, very difficult to access support – who are unhelpful when you do, and This have an underhand renewal process by stealth. I canceled days before renewal and they still charged me.
iku1sa0h - December 9, 2021
No customer service
No customer service, bogus charges, be aware of providing your bank details
bricocoli4l - December 7, 2021
Don’t waste your money
Don’t waste your money – very few members to choose from and most live miles away from me – very expensive and average age 60! Wish I’d never signed up!
sufertaszw - December 6, 2021
Stay away from them
This company is like a leech, they will never let go of you, despite requests it is impossible and they will not respect your privacy, Stay away from them.
babypanda51cd - December 5, 2021
Never come here.
These guys do not protect your privacy and they don’t refund money. Worst experience ever. Total rip. Never come here.
ogavnijom54 - November 24, 2021
Easy to navigate
It absolutely looks like a good dating site. Easy to navigate, nice and clean interface and it is mostly cheap . Looks like a nice alternative .
babypanda51cd - November 23, 2021
All ignored
I found that the same profiles on other cheaper sites were also on this site. However, my primary concern and gripe is that I’m finding it EXTREMELY difficult to cancel my subscription. They have automatically renewed my subscription even after I’d made it very clear that I wanted to cancel through 3 emails. All ignored. Now I’m going to try and get my money back and stop them billing me again.
fradullocf - November 21, 2021
Worst dating site
Worst dating site I’ve ever. Prey on vulnerability, spam you to subscribe Min 3 mths, outrageous cost No site phone or email, 3 day cooling off is hidden, then 1 message no refund Not paid in anyway even if all the matching questions and multiple matches make you think otherwise.
eufoniufe - November 20, 2021
Bad customer service
I have been trying to cancel my membership one week after I had got it. I wrote to them never heard from them and have been paying for 8 mths, also they say the membership is 20 dollars but charge you 50 a mth. I have never known such bad customer service and there are hardly any people to choose from. Join tinder instead they don’t charge you as much and there are plenty of people to choose from.
zewontoneud - November 19, 2021
Good experience
Good experience and easy way to follow. Cool video chat feature. This website really work. After looking for many App I found this.. Thanks
abfangend0f - November 18, 2021
They are scammers
I have never visited their site and yet today I got an email from them saying ‘welcome to this site’ they also sent a support id and pw but, as I didn’t create the account, I can’t login to delete the account. I’ve written to them telling them to delete the ac NOW but nothing so far. Reputable companies confirm subscriptions before creating accounts but not this mob so I assume they either created it on purpose (so they are scammers) or some idiot put the wrong email address in and this site doesn’t confirm before creating accounts !
skemerigb2 - November 16, 2021
Very sad!!!
After two paid rounds on this site I find it very sad to continually receive notifications that a member(s) is interested, or has sent a messages, only to go to the site to see the mailbox sits empty and can not find the said person(s)… Very sad!!!
tradusits4e - November 15, 2021
Nothing but a scam.
I won’t bother with describing worthlessness of their so-called “services”, since that is more than adequately documented in the other reviews. What really pisses me off is that you can’t access your account to delete it until you pay for a membership. Nothing but a scam.
starebbevj - November 14, 2021
Avoid at all costs.
They try to get extra money for what other sites include in the basic package. Your preferences for potential partners are ignored unless you pay more. You do not know if your messages have been opened unless you pay. Avoid at all costs.
abfangend0f - November 13, 2021
They were scammers
The first 3 men that contacted me were not real people. They were scammers. After 2 emails there is a pattern. Their spelling is poor and they ask for your email address immediately. All three had telephone area code 437, coincidence? I don’t think so.
andrijingh - November 12, 2021
It is a fraud!
It is a fraud! They steal your money and put fake profiles in your email to make you think women want you but it’s all a lead to nothing! They make icky people think fake beautiful women want them in order to keep them paying for their lying website.
rototromeuo - November 11, 2021
Ripoffs
Well majority of the girls on the side were scammers from different locations. All they wanted was money telling you a sad story. It just was a joke. It’s not just this one. They were all similar ripoffs
vipadiwx - November 10, 2021
Stay away
Stay away. They are dirty rotten company with no morals or ethics that obviously have slave labor deceiving customers! BIG FAT WARNING!!!!
dirbinopm - November 9, 2021
Bunch of fake accounts
I personally have to weed out multiple fake people every day, which translates to a complete waste of time. People go on this site to find a companion, but what they get is a bunch of fake accounts claiming to want to know you but in the end they’re trying to get your email and other types of information.
trskovkug - November 8, 2021
Site is a joke
Don’t waste your money to buy frustration. These guys barely have it together and their site is a joke, a bad joke.
nooddranga6 - November 7, 2021
I am just so disappointed
I am just so disappointed in their unprofessionalism.
embastem0r - November 6, 2021
chirag
Stay away from this site. It’s full of fake accounts and all messages you receive and all chats are with bots. Bots, bots and more bots! Can’t get any worse!
stanujehx - November 5, 2021
This site is such a bad deal
This site is such a bad deal. Never ever join this site if I was there when their ass was on fire I would not waste my piss to put it out. Never ever sign up at this site..
empobolatrq - November 4, 2021
I had a good experience on it.
I thought online chatting or dating is boring .But obviously I was wrong. I tried it . There are lots of hot girls on the site. They are chatty .And I had a good experience on it.
policijizm - November 4, 2021
It is a scam site
It is a scam site, once you pay it is almost impossible to cancel subscription. I’ve tried to talk with call center, they always disconect the call.
gorite5h - November 3, 2021
All of those where bots
After making an account, I have been contacted by dozens of girls. When I have replied to some of them, I realized nobody replied me back. All of those where bots.
lung777i1 - November 2, 2021
Worst site
Worst site. All fake people and robots here, it shows some kilometers away but it is all false don’t believe in this $#*!
zahodimasy - November 1, 2021
Liars and thieves
Basically full of fake accounts and make it confusing and difficult to cancel which is what happened to me and I didn’t notice until they sucked out $60 of mine I never agreed to. They wont refund of course. They are nothing but liars and thieves. Dont ever give them a penny or any information.
csivoghat9l - October 31, 2021
Scam. Avoid
My review is I want to cancel my subscription and then rant that I just got taking to the bank by some hoe who convinced me to register for 2 dollars and charged me 50 dollars and I still have access to nothing lol dating sites.are.not for guys Ike me
ismailomey - October 30, 2021
Site full of FAKE accounts
All the women on this site are scam you to keep you buying coins just for them to make excuses why they can’t send a recent pic of themselves or they are not ready to make the next step so you keep spending money buying coins just to speak to women there has to be another way.
insisteerou - October 29, 2021
It's full of scam
It’s full of scam accounts who’s write to you some naughty stuff than after a little bit of chatting they are try to lure you to a different site and register there so the two of you can continue chatting… And I am pretty sure that is a scam site and will empty your bank account.
cymhellit5r - October 27, 2021
It's total fraud
It’s total fraud. Dont waste your money and time as i did for experiment… rather search for real around your. All sites are fake with automated reply… or some one is replying with fake profile… i could gave negative rating… but it’s not avialable… it’s just a trap to get money… and empty your pocket
badeleitw5 - October 26, 2021
Not worth it
They do control what you want to say, they read your email, they block your email address or cell number, not worth it, and also I think all female are working there, why should a female has 3 or 4 profile with different age, and different name on profile.
mexoffecequer7z - October 25, 2021
Zoosk.com